User Data Deletion
Last updated: February 2026
We respect your right to control your personal data. If you wish to delete your Zoop account and associated data, please follow the steps outlined below.
How to Request Account & Data Deletion
Send Us an Email
E-mail us with relevant details regarding your account or data deletion request at help@zooplive.com. Please be sure to include your username, and the phone number and email ID associated with your user account.
Verification
Our team will verify if you are the owner of this account and then initiate the user account or data deletion process.
Confirmation
We will send you an email confirmation once your account and data deletion is complete.
Processing Time
We process all user account and data deletion requests within 14 days of receipt.
What Data Will Be Deleted?
Upon successful processing of your request, the following data associated with your account will be permanently deleted:
- Profile information (name, email, phone number)
- Account credentials
- Order history and transaction records
- Preferences and settings
- Any other personally identifiable information
Please note that certain data may be retained as required by applicable laws or regulations, such as financial transaction records for compliance purposes.
Need Help?
If you have any questions about the data deletion process, please reach out to us at help@zooplive.com. You can also refer to our Privacy Policy for more details on how we handle your data.